![]() Light provisioning of remote call forwards, ANIs, account codes, toll free, trunks, DIDs in order to restore services.Provide high level support for customers/product channels as well as technicians in the field to resolve issues. ![]() Proactively monitor internal and external intervals from ticket creation to resolution time and escalate as needed.me is a multitasking professional in technology wif experience in tier 1, 2 and 3 technical support and problem solving.me have excellent communication skills and pride myself on being a team player. ![]()
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